The Queen Lili‘uokalani Center for Student Services is an important destination on campus for students at the University of Hawai‘i at Mānoa. Dedicated in 2002 to honor Hawai‘i’s last queen, QLC houses a number of programs and offices that support students and guide them on their academic journey.
The Rainbow Shuttle, which makes rounds between the dormitories, Hawaiian studies building, Mānoa Valley and King Street, stops right in front of QLC. Take a step through the doors and you’ll see the wealth of services that are available on each floor.
THE GROUND LEVEL
The Office of the Registrar is one that most students will visit during their time at UH. Transcript requests and forms to drop classes are filed here. The office is hidden in the back and to the right down a hallway. The Commuter Services Office, a kiosk in the center of the floor, issues campus parking permits and collects parking ticket fees. Also located on the first floor is the office of the KOKUA (Kahi O Ka Ulu ‘Ana, “the place of growing”) program, which provides assistance for students with disabilities.
THE FIRST FLOOR
The Mānoa Advising Center, located to the left after entering QLC, is a great place for all freshmen and undecided majors. The center assists in course requirements, academic planning and major selection. On the opposite side is the College of Arts and Sciences Student Academic Services office, which provides advising and planning for students enrolled in UH Mānoa’s largest college. Students can pay their tuition to the Cashier’s office, and assistance for aid and scholarships can be found at the Financial Aid Services office.
THE SECOND FLOOR
Students should stop by the Mānoa Career Center throughout their academic careers, not only just before graduation. The Career Center offers resume building assistance, graduate school tutorials, letters of recommendation files and campus job listings. The Service Learning Program office connects students with volunteer and community service opportunities, such as Peace Corps and Blood Bank Hawai‘i.
Room 211 houses three offices that are focused on providing support for all kinds of students. The Bridge to Hope office aims to help welfare recipients complete their college education in order to “achieve lifelong economic self-sufficiency.” The Lesbian, Gay, Bisexual, Transgender and Intersex Student Services office provides support, education, anti-harassment and crisis response for students of various sexual orientations and gender identities. The Women’s Center offers personal and academic support for women and is home to the Program Against Violence to Women.
THE THIRD FLOOR
Walk up to the third floor and you’ll find the Counseling & Student Development Center, which provides personal and group counseling, career counseling, psychological assessments and other services that develop personal awareness and skills. The office also provides testing services in a separate room, where students can sit for a number of national exams including the GMAT, GRE and MCAT.
Students of all ethnic backgrounds can seek support at the Office of Multicultural Student Services, which strives to increase awareness of underrepresented ethnic groups and campus activities focusing on multicultural issues.
THE FOURTH FLOOR
Students won’t find much on the fourth floor aside from administrative offices, but there is a view of Diamond Head that is worth checking out.There are other offices and programs housed in QLC that are not listed here. Many of these offices and the services they provide can be vital to your success during and after college, so take some time to walk around QLC on your own.
Office of the Registrar: Room 010
KOKUA program: Room 013
Commuter Services Office: Room 014
Månoa Advising Center: Room 101
College of Arts and Sciences Student Academic Services: Room 113
Service Learning Program: Room 209
Bridge to Hope, LGBTI Student Services and Women’s Center: Room 211
Mānoa Career Center: Room 212
Office of Multicultural Student Services: Room 309